DOWNLOAD
For disk space optimazing reasons and in order to keep low prices, we don't keep all our books online. We are committed to provide those files within 24 hours, but usually, you receive them with two hours. A clue : when the book you order begins with "LL", it means it's online and you can downlad it by yourself. For the others, please check your mailbox until it is sent to you.
After your paiement, you will receive an order confirmation mail with an URL link. All the procedure is explained on our helpage
On this confirmation mail, you also get a customer number that you can use for your next orders.
FAQ
  • You are unable to download the book you just ordered. The URL looks like this : http://www.arbredor.com/c.htm?l=LL070104&c=ARB456c180facab2bc. You can use it anytime, save it. It might be a trafic overlaod on the website, return later. Sometimes, the link is falsly generated for miscellenous reasons. In that case, contact us, we will provide you with your order by e-mail.
  • You could not use your credit card, although it's a valid one and you already paid once with it on this website. It's a connection problem between servers (arbredor and bank server), please come back later or contact your bank if the problem persists.
  • You have paid and downloaded the file, but you cannot open it. You need a more recent version of Adobe Reader. Or you need to change the file name from upper case against lower case letters, like : <file.pdf>
  • The file you received is called <load.htm> and when you double-click on it, you can't open it, or you get an extraterrestrial or matrix like encoded text. Too long to explain why, but it's impossible to name the file otherwise on our website. So, just rename the file with a <.pdf> extension. For example : <mybook.pdf> and Adobe Reader will open it correctly.
  • You want to get multiple copies of the same book. Sorry, no caddy on our website. One paiment generates one downloading URL, you have to repeat the procedure.
  • You want to offer a book to a friend : put his or her e-mail adress on the order form, he or she will receive the confirmation e-mail with the URL.
  • You have any other problem : please contact us, we are very friendly people.
SECURITY
Internet money transactions have been proven safe, now. We have been registering e-paiements since 2001, and never have we hears about some piracy or any problem with credit cards. Have you ?
COPYRIGHTS
Our e-books are under protection of the Swiss federal law on copyright and its subsequent rights (art. 2, al. 2 tit. a, LDA) They are as well protected by international treaties on industrial property. As a traditionally published book, these files and their cover images are all under copyright, so they cannot be in anyway modified, used and disseminated without the agreement of its authors. Getting an arbredor file in any other way than downloading it after payment on the site is a misdemeanor. Forwarding this encoded file to another computer may incur damages binding civil responsibility. Do not disseminate your copy, but feel free to recommend the site. This way, through mutual trust, you rest assured of best service by the authors.